Alarm activations are received in the Manguard Plus 24 Hour Command and Control Centre, this can be fire, intruder, CCTV, water, temperature etc. A Patrol Services Mobile Response Vehicle is dispatched to the premises. On arrival the Manguard Plus 24 Hour Command and Control Centre monitors the activity of the Patrol Services Response Team member while they investigate the alarm. On completion of the investigation the Patrol Services Responder reports back to the Manguard Plus 24 Hour Command and Control Centre the result of the alarm investigation. The incident is escalated if required or if no further action is necessar an Incident Report is sent to the designated point of contact for the business by email.