While our service, infrastructure and processes differentiate us from our competitors, what makes us unique is our culture.  We are different from our competitors because of what we believe, how we view the business and, as a consequence, how we run our company.

Our culture and values dictate the way we manage our business. Hard work, responsibility and a customer centric ethos are our guiding principles.  These describe the behaviour expected of every Manguard Plus employee in all business activities.  We provide a dedicated team of people to deliver a full range of security and support services that project our values.

At Manguard Plus we effectively have three operational stakeholders – customers, staff and owner shareholders; all of whom have individual goals, ambitions and values. We see this as hugely positive. What unites these separate entities is our overarching emphasis on fairness. Fairness is woven throughout the very fabric of our organisation, bringing us together to work collectively for the interests of our clients and their businesses.

We continuously seek to strengthen existing customer relationships and develop new ones.  We strive to meet and exceed expectations of organisations by designing and delivering innovative, compliant and risk-averse solutions.  We have always been good at developing long term relationships with a focus on achieving customer satisfaction. 

The changing demands of our business mean that we need to strengthen these relationships and become a ‘partner of choice’ who consistently aligns with strategic goals and objectives, adds value to the client operation and exceeds expectations. Our customer values which are relevant to all existing and potential customers, reflect this. We want to ensure this by:

We look for opportunities in every situation to make a positive difference – This is evident in the care we show for our communities and individuals, awareness of the impact we have on our environment and in the positive attitude we bring to our job.  We are cognisant of the effect of what we do and say and are always willing to help by working together for the best result. At Manguard Plus, we are all encouraged to contribute ideas to make a positive difference.

We care about each other and the world we all live in. What we value and how we are respected at work is essential to all of us.  We also recognise that we are all individuals with life outside work. At Manguard Plus, we make sure that our co-workers are fully aware of the help and supports available to them if they need them.