On 29th June 2025, three Manguard Plus security officers, Security Officers John Paul Smith, Andrew Comerford, and Eugene Phipps, demonstrated exceptional professionalism and compassion in responding to a critical incident involving a very distressed individual at Berth 18, Dublin Port. Their swift actions, vigilance, and dedication to duty ensured the safety of a vulnerable person in crisis, reflecting the highest standards of Manguard Plus’s commitment to care and security.
John Paul Smith’s keen observation, facilitated by CCTV monitoring, enabled a rapid escalation. At the same time, Andrew Comerford and Eugene Phipps provided on-site emotional support and nonphysical intervention, maintaining calm under pressure during this distressing crisis. Andrew Comerford’s initiative in securing urgent medical assistance was pivotal in achieving a positive outcome.
On 18th July 2025, Manguard Plus and Dublin Port Company proudly recognised these officers at a presentation ceremony. Each officer received a commendation plaque and certificate for their outstanding service. The event was attended by Dublin Port Company representatives John Fairley (Head of Land Operations), Land Operation Managers Thomas Kavanagh, @Mark Nathan, Keith Halpenny, H&S Specialist Karl Lee alongside Manguard Plus’s Sean Hall (CEO), Garry Bergin (Security Consultant), and Simon Murphy (Contract Manager for Dublin Port).
John Fairley, Head of Land Operations at Dublin Port Company, commented:
“The actions of SO Smith, SO Comerford, and SO Phipps exemplify the professionalism and humanity we value in our security partners. Their quick thinking and compassionate response made a profound difference, and we are immensely grateful for their service.”
Sean Hall, CEO of Manguard Plus, added:
“We are incredibly proud of John Paul, Andrew, and Eugene. Their conduct under challenging circumstances reflects our core values of integrity, vigilance, and care. They are a credit to Manguard Plus, themselves and the wider community. I am deeply grateful for their diligence, professionalism, and empathy during this crisis. They certainly went way above and beyond the call of duty”
Manguard Plus remains dedicated to upholding the highest standards of security and care, and we join Dublin Port in celebrating these officers’ remarkable contributions.
